The Ghana Education Service has reminded teachers to adhere strictly to laid-down administrative channels when seeking redress, cautioning against the practice of taking complaints directly to the national headquarters.

In a statement titled “Management Reinforces Respect for Administrative Structures and Professional Conduct,” and released on Tuesday, March 10, 2026, the Service’s Head of Public Relations, Daniel Fenyi, reiterated that the institution operates a clearly defined hierarchy for handling concerns.

According to him, matters raised by teachers or students must first be reported to the head of the school. Where resolution is not achieved, the issue should be referred to the district office, then the regional office, and only escalated to the national office when all lower levels have been exhausted.

The Service indicated that more than 60 percent of concerns have historically been settled at the school, district, and regional tiers, demonstrating the effectiveness of the decentralised approach.

However, GES expressed worry about an emerging pattern in which some educators leave their classrooms to pursue grievances at the national secretariat, sidestepping the established structure.

The statement further underscored that teachers are expected to prioritise classroom instruction, while administrative responsibilities remain the preserve of designated office personnel.

GES added that recent reforms have strengthened the authority of school, district, and regional offices as part of broader decentralisation efforts. The move, it said, is designed to ensure that issues are resolved closer to their source and to minimise disruptions to teaching and learning.

The Service therefore urged educators to respect the chain of command, warning that failure to do so compromises professional standards and affects valuable instructional time for students.