The Ashanti Business Owners Association has raised strong concerns over the deployment of Artificial Intelligence (AI) systems for customs valuation and tariff classification at Ghana’s ports of entry.

In a press release, the Association cautioned that while it supports digital transformation and efforts to modernise port operations, the current use of AI as a primary decision-making tool presents significant operational, legal, and economic risks.

ABOA argued that the AI systems operate largely as “black-box” mechanisms, offering limited transparency on how import values and tariff classifications are determined.

According to the group, this undermines fairness and due process in trade.

The Association also warned that the system could conflict with Ghana’s obligations under the World Trade Organisation Trade Facilitation Agreement, particularly in ensuring predictability, advance rulings, and efficient clearance processes.

It noted that unpredictable AI-generated outcomes could disrupt cost estimation, contract pricing, and supply chain planning for importers.

The group further highlighted concerns from importers about what it described as arbitrary and inflated valuations, which could lead to higher import duties.

According to ABOA, such developments risk increasing the cost of doing business, distorting pricing structures, and potentially contributing to inflation, while also affecting long-term economic growth.

ABOA expressed concern over what it sees as excessive reliance on automated systems, warning that reduced human involvement could weaken accountability.

It emphasised that complex trade scenarios require professional judgment, which AI systems alone cannot fully replicate.

The Association called on the Ghana Revenue Authority's Customs Division, and the Ministry of Finance to take several steps, including:

Suspending the full rollout of the AI system pending stakeholder consultations Publishing clear guidelines on how AI-driven valuations are determined Establishing transparent and accessible dispute resolution mechanisms Ensuring compliance with international customs valuation standards Adopting a hybrid system where AI supports, rather than replaces, human decision-making Piloting the system before nationwide implementation

ABOA stressed that it is not opposed to the use of technology in customs administration but insists that such innovations must align with international best practices and Ghana’s trade commitments.

The association urged authorities to engage stakeholders and refine the system to ensure it facilitates trade, reduces costs, and supports sustainable economic growth.